Laptop Return/Renewal is approaching as the semester nears its imminent end. With the new Help Desk location, we have to rethink a few of our usual plans. I have spent the last few days preparing for the process changes, writing letters ahead of schedule, and sorting out the Help Desk Schedule for they busiest week in the Help Desk year. It has been fun to rethink and old process.

This entry was posted on Tuesday, April 10th, 2007 at 4:30 pm and is filed under Help Desk. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.