Over the last week I have spent some time working to create announcements for the upcoming laptop return and renewal process. Thankfully, I have been able to reuse and update old announcements. We also used the Help Desk Facebook account to create an event in an effort to communicate in a more direct manner to the student body. We have been working to streamline our laptop extension policies and focus on making this laptop return and renewal run even more smoothly than last year.

Laptop Return/Renewal is approaching as the semester nears its imminent end. With the new Help Desk location, we have to rethink a few of our usual plans. I have spent the last few days preparing for the process changes, writing letters ahead of schedule, and sorting out the Help Desk Schedule for they busiest week in the Help Desk year. It has been fun to rethink and old process.

Last night, I finished (most likely) creating WebCT courses shells for every School of Continuing Studies course held this summer.  They total over 100 courses.  So now, every Summer SCS course has a WebCT counterpart for use at anytime.  We have been doing this since the Summer of last year.  Overall, it is great for us to invest a block of time to create courses all at once instead having them spread out.  As well, it is beneficial to have all of the courses created ahead of time to give SCS the chance to create effective course materials and apply them in a timely manner.  On the flip side, I finished deleting 100+ Fall SCS courses (after the term is over, SCS backs up all of the courses for record keeping) and am finishing deleting old cohort cohorts.  Bartlett will be fresh and clean in a matter of days!

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(You’ll have to ask Brock for a translation).

I am touching all my active projects and either finishing them up or passing them on to those who will cary them forward. This week I begin cross-training with Micah, squeezing every last drop of information about the web at CSP out of his long-haired head. It’s always fun learning new things, but it’s also a little strange to let go of old projects. Whether you realize it or not, you really do invest a lot of energy and time into them, and they become like little pets.

Goodbye little pets.