E-mail Sending Limits
This weekend, while sending notices to off-campus colleagues of an upcoming event, I ran into Google email sending limits. I am currently locked out of sending email from my csp.edu account! Supposedly my access will be restored in 24-72 hours. The google policy is here. Rants are here and here.
IMHO, this policy (for which I cannot get the exact specifics) may be a deal breaker. And I do not find the alternative of setting up google groups as an appealing alternative. CSP needs the ability to send large quantities of email to large groups (to students in a college, to a recruitment group, to an event group, to all student, to all alumni, etc.). And nothing is more inconvenient than being locked out!!!
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April 2nd, 2007 at 11:59 am
It is my understanding the the E-mail lists which are created through our administrative interface do not have the same sending limits. I will check with Google on this issue though, and report what they have to say.
April 2nd, 2007 at 6:36 pm
I e-mailed the Google Apps Education Team, and it sounds like they are going to get some answers from Customer Support and Product Management as well. The e-mail is below.
“Hello Michael,
Thanks for your email, and I’m sorry about the delayed response.
I have forwarded your message to Customer Support to see what the
possibilities are. I just wanted to touch base with you to let you know
that we are actively looking into solutions for this issue. So far I have
been able to dig up the following information about limitation of sending
emails to 500 unique email addresses.
I understand that this does not answer your query and I will get back to
you as soon as I hear back from Customer Support.
As for unlocking the account, unfortunately we don’t have a mechanism at
present to unlock it.
For your information, we have had many requests to change our current
limits and are working to reconsider our policy. I have taken your
concerns to Product Management as well.
Please let me know if you have any further questions or concerns.
Thank you,
Mohsin
Google Apps Education Team”